Accessibility
Ensuring Everybody Feels Welcomed
We want West Town Farm to be a place for everyone, which is why we're dedicated to creating a welcoming, inclusive and safe environment for all of our staff, volunteers and guests. We hope that many questions can be answered using the information below, however, we always encourage our guests with accessibility requirements to get in touch with us directly so we can ensure your visit goes as smooth as possible for you.
Accessibility
Information
Index:
1 \ Welfare Facilities
4 \ Visitors with limited mobility/wheelchair users
5 \ Visitors who are deaf, hard of hearing, blind or
visually impaired
Whilst we are always happy to deal with an accessibility request at short notice, we are best placed to help with your request when provided with as much notice as possible. To make a request please call the farm office on 01392 811 257 or email us on hello@westtownfarm.co.uk.
1
Welfare Facilities
We have two accessible unisex toilet cubicles on the farm, one on the main farmyard to the left of the farmshop, and one in our Camping/Glamping field. Each toilet includes handrails, with space for a wheelchair on one side of the toilet. The accessible toilet in the farmyard also features a shower with additional handrails.
Whilst we do not have a designated fridge for medication, we are happy to provide space in our staff kitchen fridge.
2
Parking and Transport
The general visitors carpark is approximately 70 yards along the road from the main farmyard. Visitors in need of more accessible parking may park in the designated lay-by, directly outside the main farmyard. We are also happy for cars and taxis to drive up the farmyard in order to drop guests off, provided they adhere to the 5mph speed limit. Please note, we may close the farmyard to vehicles at large events for the safety of all guests.
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There is space for one car to park outside of our Shepherd's Hut, please note this space is not suitable for vans or particularly large vehicles as room must be left for the tractor to pass down the lane. Additional vehicles may be parked in the general car park.
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The campsite and glamping carpark is located in the first section of the field as you enter the carpark. Please note, we do not permit cars to park next to their tents.
3
Families
Our farmyard and campsite are breast-feeding friendly spaces, although, we can also provide private spaces upon request. We do have a limited number of highchairs available at our events upon request.
Our farmyard and campsite are suitable for all-terrain pushchairs, however, we cannot guarantee that they are friendly for all pushchairs due to the sometimes uneven nature of the ground. We are happy to provide space for you to store your pushchair upon request.
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You are welcome to bring your own food to our events and make use of one of our seated areas (please see the accessibility information for individual events for more details).
4
Visitors with limited mobility / wheelchair users
We have worked to make the main farmyard and campsite as accessible as possible to those with limited mobility and those who are wheelchair users. Upon entering the farmyard, there is a slight slope that leads from the main road, up the farmyard, to the event's barn. There is an additional slope which leads to the toilets and farmshop, along with a single handrail. Please note, we cannot guarantee that the yard is friendly for all visitors with limited mobility/wheelchair users, due to the sometimes uneven nature of the concrete ground.
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There are no steps into the event's barn, however, all other buildings on the farmyard feature a single step. We can provide ramps into certain rooms (including our Classroom) where requested.
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Unfortunately, because West Town Farm is a working farm, much of the farmland is not fully accessible space for guests with limited mobility or wheelchair users since it is on steep and uneven grass hills.
5
Visitors who are deaf, hard of hearing, blind or visually impaired
We are happy to produce any of the information on this website in an alternative form, upon request.
Assistance dogs are welcome in all public spaces on the farm, including in our Shepherd's Hut, Bell Tents and Camping Field. However, for your personal safety, please be aware that there may be livestock in these spaces as we are a working farm.
6
Visitors with autism, anxiety and similar conditions
Whilst we do not have a designated quiet space with lower lighting, we can make a private room available upon request. Please note, our ability to clear supplies and furniture out this space will be subject to the amount of notice given.
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Assistance dogs are welcome in all public spaces on the farm, including in our Shepherd's Hut, Bell Tents and Camping Field. However, for your personal safety, please be aware that there may be livestock in these spaces as we are a working farm.